Cancellation - Postpone Policy

Guidelines

Cancellation & Postpone Policy

Clear and transparent guidelines regarding changes to your reservation.

Cancellation Policy

  • 1 Week Before Check-In: A 10% processing fee will be deducted from the booking amount.
  • 4-6 Days Before Check-In: A 50% deduction will be applied to the booking amount.
  • 3 Days or Less Before Check-In: The booking amount is non-refundable.

Postponement Policy

  • 1 Week Before Check-In: Free of charge accommodation of request, subject to availability.
  • Less Than 1 Week Before: Requests within 6 days incur a 10% processing fee (subject to availability).
  • Same-Day Requests: Treated as cancellations and are non-refundable.

Standard Bookings

  • Cancellations made 7 days or more prior to arrival: 50% administrative/processing charges will be deducted from the booking amount.
  • Cancellations made within 7 days of arrival: 80% of the booking amount will be charged.
  • Cancellations made within 3 days of arrival: No Refund.
  • No Show / Same Day Cancellation: No Refund.

Important Notes

  • All cancellations and postponements must be requested by contacting us directly at +91 7055105070.
  • Refunds for eligible cancellations will be processed within 7-10 business days.
  • Postponement requests are valid for up to 3 months from the original booking date and depend on availability.

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